Frequently Asked Questions about iSpyCams
- What is iSpyCams™?
- How to add a new webcam to iSpyCams?
- How can I view multiple network cameras simultaneously?
- Some public cameras are not accessible.
- How to access my IP-camera?
- I have a network camera, and I use a DynDNS service. Can I use your software to monitor my camera?
- I have difficulties using PTZ (Pan-Tilt-Zoom) with my network camera.
- I want to change my mobile phone. Can I use iSpyCams on my new mobile?
iSpyCams allows you to view popular webcams from all around the world, add webcams you like and even get access to your own IP-cameras
1. Open webcamera in Safari browser on your iPhone / iPod Touch.
2. Touch and hold for about 1 second a video image. Then you will see the following menu:
3. Press "Copy" button.
4. Open iSpyCams, go to "My Cameras", press + button, "Add network address", tap twice "IP address or hostname" field and paste the link.
Then press "Done" button, then "Save".
5.
The camera will be added to your list.
To view multiple network cameras simultaneously you should add the cameras to one group.
Go to "My cameras" list, press "Edit" button, then select a camera, tap "Add camera to group" and select the group name.
In order to view all cameras from specific group, just select in "My cameras" list.
Not all public cameras are accessible 24/7. Some cameras are turned off at nighttime, some may show the records of the previous day. There also could be technical issues with some cameras which are out of our scope.
If you have noticed that some camera is not accessible at all, please contact us using "Support" button.
Open iSpyCams, go to "My Cameras", press + button. Then fill the following fields:
"Add network address" - Here you should type your camera's IP-address and port. Please be sure to use external IP.
Here is the list of IP addresses assigned to local networks:
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
If you camera has a local IP-address, you may connect to it only when your mobile is inside local network, e.g. via local Wi-Fi.
To access such a camera from outside its local network you may setup port-forwarding for your router. Port forwarding is the act of forwarding a network port from one network node to another. This technique can allow an external user to reach a port on a private IP address (inside a LAN) from the outside via a NAT-enabled router. Please contact your network administrator.
Default port is 80. If you know that your camera uses another port, please enter it.
"Add camera model" - Here you should select your cameras model from the list. If your camera is not listed, you may select "Don't know".
"Authorization" - If your camera requires authorisation, please enter login and password in this field.
"Add camera name" - Here you can enter your camera's name, for example "My office cam" or "My home cam" etc.
"Add camera to group" - You may add your camera to group. This allows to view several network cameras simultaneously.
"Refresh rate" - You may set fast, normal or slow refresh rate. The lower the camera refresh rate, the lower traffic consumption is. But also the lower the video quality is.
Yes, you can use iSpyCams with such type of camera. But there could be temporary connection outrages. These issues are caused by DynDNS service specific.
If you have any difficulties connecting to such cameras, you would need to contact DynDNS service provider.
In order to ensure correct work of Pan-Tilt-Zoom, please make sure that you have selected correct camera's manufacturer and model when adding a camera.
If you want to change your mobile device to another iPhone / iPod Touch, you just need to sync your current phone with iTunes on the desktop computer, and then to sync your new iPhone / iPod Touch with the same computer.